TDGA Privacy Policy – Updated January 1, 2009

1. Sites covered by this Privacy Statement

TDGA, The Traffic Directors Guild of America is a non-union membership association. Membership is achieved by completing a membership application. TDGA also provides certain e-mail reminders, alerts and other messages to persons requesting a non-member complimentary service of these reminders only, without access to password-protected features or services that may appear on it’s website at  This Privacy Statement applies to all TDGA-owned websites and domains and the websites and domains; as well as e-mail materials exchanged to/from or between TDGA and both members and non-members. However, a privacy policy or statement posted on TDGA websites specific to a particular TDGA program or service will apply instead of this Privacy Statement. 

Links to non-TDGA websites

The TDGA website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the TDGA website. TDGA does not control those sites or their privacy practices, which may differ from TDGA's practices. We do not endorse or make any representations about third-party websites. The TDGA Privacy Statement does not cover the personal data you choose to provide to or that is collected by these third parties. We encourage you to review the privacy policy of any company before submitting your personal information to non-TDGA websites.

2. Collection of personal information

TDGA collects and uses personal information to understand your needs and interests and to serve you better. On some TDGA application forms, we ask you to provide personal information. For example, when you order products or services, apply to pay fees via most recognized credit cards, request information, subscribe to marketing or support materials, some which might be offered for a fee or printing charge, we may ask you to provide personal information to complete these transactions (if added fees apply). The types of personal information you provide to us on these pages may include name, address, ZIP code, telephone number, email address, user IDs and passwords, billing and transaction information, credit card information, product and service operating system preferences. 

In addition to the information you provide, TDGA may also collect information used for nationwide surveys, opinion polls, salary surveys, etc. through our Automatic Data Collection Tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at a TDGA website. They may also collect information about your Internet Protocol (IP) address, click stream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with TDGA websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. TDGA also uses some of these Automatic Data Collection Tools in connection with certain emails sent from TDGA and therefore may collect information using these tools when you open the email or click on a link contained in the email.  TDGA also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information TDGA collects from its commercial sources may be used along with the information TDGA collects when you visit TDGA’s websites. For example, TDGA may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.

3. How we use your information

The information TDGA collects to understand your needs and interests helps TDGA deliver a consistent and personalized experience. For example, TDGA may use your information to:

  • Assist you in completing a transaction or order;
  • Communicate with you about products and services;
  • Provide service and support;
  • Update you on new services and benefits;
  • Provide personalized promotional offers;
  • Select content to be communicated to you;
  • Personalize some TDGA websites; and
  • Contact you for market research regarding TDGA products or services.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or TDGA and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases. 

4. How we share your information – We Don’t!

TDGA will not sell, rent or lease your personal information to others. TDGA shares personal information with companies working on our behalf and TDGA-owned business entities. 

TDGA retains service providers and suppliers to deliver complete products, services and customer solutions and to assist TDGA with marketing and communication initiatives. Suppliers and service providers are required by contract to keep confidential the information received on behalf of TDGA and may not use it for any purpose other than to carry out the services they are performing for TDGA.

TDGA participates in marketing initiatives with other companies. As part of these initiatives, certain TDGA services and marketing communications are delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal data with both TDGA and the other companies participating in these initiatives. For example, you may receive marketing communications from TDGA and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to TDGA, TDGA will not share this information with the other companies participating in that marketing initiative.

Except as described in this Statement, TDGA will not share the personal information you provide to TDGA with any third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of TDGA or its subsidiaries; or (iv) protect the personal safety of TDGA employees and third parties on TDGA property.

Circumstances may arise where, whether for strategic or other business reasons, TDGA decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is TDGA’s practice to seek appropriate protection for information in these types of transactions.

5. Children's privacy

TDGA does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.

6. TDGA general communications

TDGA general communications provide information about products, services, and/or support. This may include new product information, special offers, or invitations to participate in market research.

Select the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each communication.

7. Access to and accuracy of your information

TDGA strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. TDGA provides individuals with reasonable access to personal information that they provided to TDGA and the ability to review and correct it, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to TDGA you can use our website (www.tdga,org) or submit an email to

8. Keeping your information secure

TDGA takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, TDGA utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the bottom of your browser window.

Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, TDGA subscribes to a fraud management service. This service gives you and TDGA an extra level of security to guard against credit card fraud and to protect your financial data.

9. Changes to this statement

TDGA will undertake reasonable efforts to notify you of material changes to this statement.

10. Contacting us

We value your opinions. If you have comments or questions about our privacy statement, please send them to, or write to us at the following address:

TDGA Privacy  
Attn: Larry Keene – TDGA
26000 Avenida Aeropuerto
Bldg. 114
San Juan Capistrano CA 92675